Privacy Policy

Your information matters. We're committed to handling it with care, transparency and respect.

Last Updated: September 13, 2026

1. Who We Are

Guild of Trades is an Ontario-based contractor referral and matching service that connects homeowners with contractors who may be suitable for their requested project.

For questions regarding this Privacy Policy or your personal information, please contact us:

Guild of Trades Ontario, Canada

email: guildoftrades@gmail.com

2. Information We Collect

We may collect the following information depending on how you use our website :

Contact Information

• Name

Phone number
Email address
Preferred method of contact

Project Information

Type of project or service
Property type
Project location / postal code
Approximate budget
Timeline / availability
Photos or additional details

Website intormation

IP address
Browser and device info
Pages visited

• Website interactione

• Cookies and similar technologies

3. How We Use Your Information

We collect and use your information for purposes such as:

Understanding your project requirements
Determining which contractors may be suitable
Contacting you regarding your request
Connecting you with selected or matched contractors
Improving our matching process and website
Responding to questions or requests
Maintaining business records
Preventing fraud, misuse or unauthorized activity
Meeting legal and regulatory requirements

4. When We Share Your Information

When you submit a request, we may share relevant information with contractors selected or matched for your project. This may include your name, contact information, project details, location, timeline, budget and photos (if provided).

We only share information that is reasonably relevant to help the contractor understand and respond to your project. We do not sell your personal information as a standalone consumer data product.

We may also share information with trusted service providers who help us operate our business, such as website hosting, communications, analytics and payment processing. We take reasonable steps to ensure these providers protect your information.

5. Your Choice

You may be asked to acknowledge that your information may be shared with suitable contractors. You are not required to provide information that is not necessary for your requested service. You may withdraw consent to certain uses of your personal information, subject to legal or contractual limitations.

6. Communications

We may contact you to:

• Respond to your inquiry

Confirm details about your project

Provide updates regarding your contractor request

• Facilitate communication between you and a contractor

• Follow up regarding your request

If we send commercial electronic messages (e.g. promotional emails or texts). We will do so in accordance with applicable Canadian requirements, including consent, identification and unsubscribe options where applicable (CASL).

7. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

Operate essential website functions
Understand website usage
Improve website performance
Measure advertising or marketing performance
Remember certain preferences

Third-party services may have their own privacy policies and practices. Where required, we will provide appropriate notice and obtain consent for applicable technologies.

8. How We Protect Your Information

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, collection, use, disclosure, alteration or destruction. However, no website, database or electronic transmission can be guaranteed to be completely secure. We limit access to personal information to people and service providers who reasonably require it for legitimate business purposes.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records. resolve disputes, comply with legal obligations or otherwise operate our business.

When information is no longer reasonably required, we take reasonable steps to securely dispose of or anonymize it.

10. Accessing or Correcting Your Information

You may contact us to ask about personal information we hold about you subject to applicable law, you may request to:

Access your personal information
Correct inaccurate or incomplete information
Ask questions about how your information is being used

• Withdraw consent where applicable

To make a request. Contact us at guildoftrades@gmail.com

11. Third-Party Websites & Contractors

Our website may contain links to third-party websites or services. Once you leave our website, the privacy practices of that third party may apply. Contractors connected through Guild of Trades are independent businesses and their handling of your information may be governed by their own privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements. When we make changes. We will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically.

13. Contact Us

Questions about your privacy?

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, contact